INSIGHTS
Training & Consulting

(651) 439-4100
baldwin@visi.com

 

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When people ask Sue Baldwin to describe the type of training and consulting that she conducts with clients, "personal and professional development" is her response. Participants who work with Sue in either small or large groups learn that the material she presents will influence both their personal and professional lives. Sue supports and encourages people to look at the values and passions that influence their lives. Commitment and dedication are important concepts that will make a difference in how we interact with others as well as choose the careers that give us meaning.

Communication - Tips

More Than Just Talking

  • For important communication, set aside a designated time.Description: Say What You Mean
  • Don't assume that others understand what you are saying.  Ask questions that will tell you if clarification is needed.
  • Practice your own listening skills.  Show that you want to listen with your non-verbal body language.
  • Don't fake listening. If you are distracted and cannot give
    the other person your full attention, schedule a time to talk. Otherwise you might say something you didn't intend to say, because you weren't able to fully listen.
  • Practice and use two-way communication.  Lecturing, ordering, and demanding are not effective forms of communication.
  • Use various forms of communication (written, verbal, etc.) with different people while understanding that people receive communication in various forms.
  • Practice and use reflective listening which will provide a mirror so that the other person will see themself more clearly.
  • Resist the impulse to impose your solutions to their problems.  Teach them that mistakes are not fatal and they can learn from them.