Communication - Tips
More Than Just Talking
- For important communication, set aside a designated time.
- Don't assume that others understand what you are saying. Ask questions that will tell you if clarification is needed.
- Practice your own listening skills. Show that you want to listen with your non-verbal body language.
- Don't fake listening. If you are distracted and cannot give
the other person your full attention, schedule a time to talk. Otherwise you might say something you didn't intend to say, because you weren't able to fully listen.
- Practice and use two-way communication. Lecturing, ordering, and demanding are not effective forms of communication.
- Use various forms of communication (written, verbal, etc.) with different people while understanding that people receive communication in various forms.
- Practice and use reflective listening which will provide a mirror so that the other person will see themself more clearly.
- Resist the impulse to impose your solutions to their problems. Teach them that mistakes are not fatal and they can learn from them.